1.RESERVATION AND CHECK-IN. All reservations are subject to availability and must be made in advance. A valid government-issued ID and credit card are required at check-in for identification and incidental charges.
2.PAYMENT AND CHARGES. Guests are responsible for all charges incurred during their stay, including room rates, taxes, and any additional services availed. Credit card pre-authorization or a security deposit may be required upon check-in to cover potential incidentals.
3.CANCELLATION AND MODIFICATION. Cancellation policies vary, and guests should review the specific terms when making a reservation. Changes to reservations are subject to availability and may incur additional charges.
4.OCCUPANCY AND ROOM POLICY. Maximum room occupancy must be adhered to, and additional charges may apply for extra guests. Children policies (age restrictions, extra bed availability, etc.) should be clarified with the hotel.
5.SMOKING AND ALCOHOL POLICY. The hotel may have designated smoking areas, and smoking may not be allowed in rooms or public spaces. The hotel follows local laws regarding the consumption of alcohol, and guests must comply with such regulations.
6.PETS. Pets are not allowed.
7.DAMAGES AND LOSSES. Guests are responsible for any damages or losses caused to the hotel property during their stay. The hotel may charge guests for repair or replacement of any damaged items.
8.SAFETY AND SECURITY. Guests are advised to keep their valuables secure and use the hotel’s safety deposit box if available. The hotel is not responsible for any loss of personal belongings or valuables.
9.CONDUCT AND BEHAVIOR. Guests are expected to behave in a respectful and courteous manner towards other guests and hotel staff. Any disruptive or inappropriate behavior may result in eviction from the hotel without a refund.
10.LIABILITY. The hotel is not responsible for any accidents, injuries, or health-related issues that may occur during the guest’s stay. The hotel shall not be liable for any losses, damages, or inconvenience caused by factors beyond its control.
11. PRIVACY AND DATA. The hotel may collect and process guest information as per its privacy policy. Credit card and personal data are stored securely and handled in accordance with applicable data protection laws.
